DunningDog

Payment Recovery for Membership Sites

Membership sites depend on recurring revenue. When a member's payment fails, they lose access — and you lose revenue. DunningDog keeps members paying and accessing your content without interruption.

50-70%

Member recovery rate

5-7x

Cost to re-acquire vs retain

$49/mo

Starting price

0

Code changes needed

The problem

  • Members lose access to content they're paying for when payments fail

  • Confusion leads to support tickets: 'Why can't I log in?'

  • Community engagement drops when active members are involuntarily removed

  • Re-acquiring a churned member costs 5-7x more than retaining them

  • Payment failures spike after card reissuance events (bank mergers, fraud waves)

How DunningDog helps

Keep members engaged

Fast recovery means members maintain access to your content, courses, and community without disruption.

Branded member communication

Recovery emails match your brand and clearly explain the issue with a one-click fix. No confusion, no support tickets.

Pre-dunning prevents access gaps

Alert members about expiring cards before their renewal fails. They update proactively and never lose access.

Protect community value

Every lost member reduces the value of your community for remaining members. Recovery protects your network effects.

Works with gated content platforms

DunningDog works at the Stripe payment layer, so it's compatible with any membership platform that uses Stripe for billing.

Multi-tier membership support

Whether you have one membership level or ten, DunningDog monitors all subscription payments equally.

“Our members were confused when their access got revoked after a failed payment. DunningDog sends them a branded email with a fix link before they even notice. Support tickets dropped 40%.”

David Kim

Community Manager, FormBase Pro

The math is simple

A business with $50k MRR typically loses $2,500-5,000/mo to failed payments. DunningDog recovers 50-70% of that — $1,250-3,500/mo back in your pocket for just $49/mo.

That's up to 35x return on investment.

Frequently asked questions

Will DunningDog work with my membership platform?
If your membership platform uses Stripe for billing (most do), DunningDog works with it. It connects at the payment layer via Stripe OAuth, regardless of your frontend platform.
Can recovery emails explain that the member's access is at risk?
Yes — the email content clearly communicates that the payment failed and provides a direct link to update their payment method, so members can fix it before losing access.
How fast does DunningDog respond to a failed payment?
Instantly. DunningDog receives Stripe webhook events in real-time, so the first recovery email can be sent within minutes of a failed charge.
Is this worth it for a small membership site?
If you have recurring members on Stripe, yes. Even recovering 2-3 members per month at $20-50 each more than pays for the $49/mo Starter plan.

Ready to stop losing revenue?

7-day free trial. No credit card required. Setup in under 5 minutes.