DunningDog

Card Expiration Management

Expired credit cards are the #1 cause of failed subscription payments. DunningDog's pre-dunning system detects expiring cards 14 days in advance and prompts customers to update — before the charge fails.

#1

Cause of failed payments

14 days

Advance warning

50-70%

Card network auto-update gap

0

Code changes required

Expired cards are a ticking time bomb

Every credit card has an expiration date. When it passes, the next subscription charge fails — and most customers never notice until it's too late.

  • Credit cards expire every 3-5 years, creating a constant stream of at-risk subscriptions

  • Card networks sometimes auto-update, but coverage is inconsistent (50-70% of cases)

  • Customers rarely update their payment method proactively

  • You lose the customer AND the revenue if no action is taken within the retry window

  • There's no built-in Stripe feature to alert customers about expiring cards

Proactive card expiration alerts

DunningDog scans your subscriptions for expiring cards and sends customers a friendly heads-up before their payment fails.

14-day early detection

DunningDog identifies cards expiring within 14 days across all your active subscriptions.

Automatic notifications

Customers receive a branded email with a secure link to update their payment method — no login required.

At-risk dashboard

See all subscriptions with expiring cards in one view, along with their MRR contribution.

Seamless update flow

Customers click one link, enter their new card, and their subscription continues with zero interruption.

How it works

1

Continuous scanning

DunningDog monitors all active subscriptions and flags cards expiring within 14 days.

2

Pre-dunning email

A branded email is sent to the customer with a secure payment update link.

3

Customer updates card

The customer clicks the link, enters their new card details, and the at-risk flag is cleared.

4

Payment succeeds

When the next charge runs, it processes successfully on the new card. No failed payment, no churn.

The math is simple

A SaaS with $50k MRR typically loses $2,500-5,000/mo to failed payments. DunningDog recovers 50-70% of that — $1,250-3,500/mo back in your pocket for just $49/mo.

That's up to 35x return on investment.

Frequently asked questions

Does Stripe automatically handle expiring cards?
Stripe relies on card network auto-updates (Account Updater), which works in 50-70% of cases. For the rest, the payment simply fails. DunningDog fills this gap by proactively contacting customers.
How far in advance does DunningDog detect expiring cards?
DunningDog scans for cards expiring within 14 days, giving customers ample time to update their payment method before the next charge.
What does the customer experience look like?
Customers receive a branded email explaining their card is about to expire, with a secure one-click link to update their payment method. No login required.
Does this work alongside Stripe's Account Updater?
Yes — they're complementary. Stripe's Account Updater handles cards that banks auto-update. DunningDog catches the ones that slip through by contacting the customer directly.

Ready to stop losing revenue?

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